Frequently Asked Questions
Everything you need to know about your next gaming upgrade.
What is the standard shipping time for custom gaming PCs?
Custom builds typically take 5-7 business days for assembly and testing, followed by 3-5 days for transit depending on your location.
Do your electronics come with a warranty?
Yes, all Steed Gaming hardware includes a 12-month manufacturer warranty covering defects in materials and workmanship.
What is your return policy for peripherals?
We offer a 30-day return policy for unopened and unused mice, keyboards, and headsets. A small restocking fee may apply to opened electronics.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by region.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal.
What payment methods do you accept?
We accept all major credit cards, PayPal, and financing options through Affirm for high-performance builds.