Returns & Exchanges

At Steed Gaming, we stand behind our high-performance gear and offer a 30-day return policy to ensure you have the ultimate competitive edge. If your equipment doesn't meet your gaming standards, we are here to help with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Log into your Steed Gaming account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Gear

  Carefully pack the electronics in their original manufacturer packaging, including all cables, manuals, and accessories to ensure eligibility for a full refund.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the hardware's condition, we will process your refund or ship your replacement unit within 3-5 business days.